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Privacy Policy

1. Introduction

Welcome to Moood.ai. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you use our service.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect the following types of information:

  • Phone number for WhatsApp communication
  • Usage data and interaction history
  • Practice session data and progress information
  • Payment information (processed securely through Stripe)
  • Communication preferences and settings
  • Technical data (device info, IP address, time zone)

3. How We Use Your Information

  • To provide and maintain our service
  • To communicate with you via WhatsApp
  • To track your progress and provide personalized feedback
  • To process your payments and manage your subscription
  • To improve our service based on usage patterns
  • To detect and prevent fraudulent activity

4. Data Storage and Security

We implement robust security measures to protect your data:

  • All data is encrypted at rest and in transit
  • Regular security audits and penetration testing
  • Strict access controls and authentication
  • Regular backups and disaster recovery plans

5. Third-Party Services

We use the following third-party services:

  • WhatsApp Business API for communication
  • Stripe for payment processing
  • Supabase for data storage
  • OpenAI for AI-powered interactions

Each of these services has their own privacy policies and handling of personal data. We ensure all our partners maintain high security standards.

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to data processing
  • Export your data

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. If you delete your account, we will delete or anonymize your data within 30 days.

8. Changes to Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@moood.ai